About

Practical software, built for real operators.

Groundwork was built by people who have run service companies — not by product managers who have never dispatched a crew. Every screen, every default, every stage is shaped by the actual work.

The why

Service businesses deserve better tools.

The market gave service operators a choice: generic CRMs (Salesforce, HubSpot) that treat every business the same, or industry-specific tools that peaked in 2015 and never modernized. Neither works.

Groundwork is what happens when a group of people who have run landscape and home service companies decide to build the software they always wanted — and then bring in operators from adjacent trades to make sure it works for them too.

Principles
  • Grounded, not clever
    If a feature does not help an owner, an office manager, a rep, a foreman, or a laborer do their actual job — it does not ship.
  • Configured, not templated
    Every business is different. Groundwork adapts to yours during onboarding, not the other way around.
  • Office and field, together
    The gap between office and truck is where money leaks. Groundwork closes it.
  • Fast to live
    Two to three weeks. Not two to three quarters.
  • Honest
    No manufactured urgency. No dark patterns. If Groundwork is not right for you, we will say so.
The team

People who have carried the pager.

Our leadership includes former owners and GMs of landscape, HVAC, and restoration businesses — plus product engineers who have built at scale. It's not a coincidence.

TR
Tyler Reid
CEO · Founder
Former owner, regional landscape company. 12 years running crews before writing a line of software.
AR
Angela Ruiz
VP Product
Former COO of a 3-branch home service group. Now designs the workspace she wishes she'd had.
DT
Derek Thompson
VP Ops & Implementation
20 years in restoration. Leads customer implementation & the migration playbook.
MK
Marcus Kolar
VP Engineering
Built distributed systems at Stripe. Now writes the plumbing under Groundwork.
Book a demo

Come see what we've built.

A specialist will walk you through the workspace. Then you decide.